How We Reduced Defect Rate from 8% to 1.2% for a UK Buyer
Client Background
A UK golf accessories buyer had repeated problems with inconsistent quality and customer returns.
Although samples looked good, bulk production often failed.
This created serious risk for Amazon sales and retail reputation.
Challenge
The buyer faced:
- missing accessories
- poor logo consistency
- packaging damage
- high defect rates
- no professional inspection before shipment
Our Solution
We introduced AQL 2.5 inspection before every shipment.
We checked:
- appearance quality
- function testing
- accessory quantity
- packaging verification
- logo consistency
- carton loading supervision
Execution Process
Pre-production: Sample standard confirmation
Mid-production: Production quality follow-up
Pre-shipment: Full AQL 2.5 inspection
Final: Shipment approval release
Final Result
- Defect rate reduced from 8% to 1.2%
- 3 consecutive stable shipments
- Lower return risk
- Better buyer confidence
Client Feedback
Adela
UK
★★★★★ 评分为 5（共 5）
“Inspection changed everything. We finally had control before shipment.”
